# Issues

**URL:** https://forums.chaos.com/c/v-ray/v-ray-for-sketchup/v-ray-for-sketchup-issues/98.md?page=1

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**Page:** 2

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## [Skatter extension not working](https://forums.chaos.com/t/skatter-extension-not-working/124815)

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**Author:** [@madeleine\_ljungfeldt](https://forums.chaos.com/u/madeleine_ljungfeldt)\
**Replies:** 1\
**Last updated:** [April 30, 2026, 10:50am UTC](https://forums.chaos.com/t/skatter-extension-not-working/124815 "2026-04-30T10:50:56Z")

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Since upgrade to Sketchup 2026 and the latest Vray I can not render Skatter elements from the plug in (not the Vray Skatter). It does not show in render anymore and I can’t find how to fix it?

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## [Memory leak](https://forums.chaos.com/t/memory-leak/124721)

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**Author:** [@photohomka](https://forums.chaos.com/u/photohomka)\
**Replies:** 6\
**Last updated:** [April 29, 2026, 2:55pm UTC](https://forums.chaos.com/t/memory-leak/124721 "2026-04-29T14:55:04Z")

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Good day. I updated to V-Ray 7 for SketchUp (Update 3). I haven’t had time to enjoy all the new features yet, but I’m already fully “enjoying” the memory leaks. I’m working on a Mac Studio M2 Ultra with SketchUp 2025 an…

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## [Smudgy Interactive Rendering](https://forums.chaos.com/t/smudgy-interactive-rendering/124791)

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**Author:** [@mike\_covill](https://forums.chaos.com/u/mike_covill)\
**Replies:** 4\
**Last updated:** [April 28, 2026, 7:08pm UTC](https://forums.chaos.com/t/smudgy-interactive-rendering/124791 "2026-04-28T19:08:45Z")

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I just did the latest V-Ray (for SketchUp) update to 7.30. Now when I render in interactive mode, the rendered image appears very smudgy right from the beginning. Previously it would appear pixelated for several seconds…

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## [Rendering Cosmos models on GPU](https://forums.chaos.com/t/rendering-cosmos-models-on-gpu/124722)

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**Author:** [@photohomka](https://forums.chaos.com/u/photohomka)\
**Replies:** 4\
**Last updated:** [April 23, 2026, 1:39pm UTC](https://forums.chaos.com/t/rendering-cosmos-models-on-gpu/124722 "2026-04-23T13:39:41Z")

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A long-standing issue with the difference between the CPU and GPU rendering engines. I specifically bought V-Ray Premium to get access to the additional models in Cosmos, mostly decorative assets like flowers and other v…

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## [Strange blocks (shadows?) appear on a render when using a section plane](https://forums.chaos.com/t/strange-blocks-shadows-appear-on-a-render-when-using-a-section-plane/124725)

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**Author:** [@monika\_wolkowyska](https://forums.chaos.com/u/monika_wolkowyska)\
**Replies:** 5\
**Last updated:** [April 22, 2026, 1:41pm UTC](https://forums.chaos.com/t/strange-blocks-shadows-appear-on-a-render-when-using-a-section-plane/124725 "2026-04-22T13:41:29Z")

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While using a section plane, weird things appear on a render. Some of them look like shadows of things behind and in front of the section plane, some like random rectangles. Ive had this issue for a while, but i cant fig…

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## [Error starting the render](https://forums.chaos.com/t/error-starting-the-render/124741)

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**Author:** [@manuel\_zarabia](https://forums.chaos.com/u/manuel_zarabia)\
**Replies:** 3\
**Last updated:** [April 21, 2026, 7:35am UTC](https://forums.chaos.com/t/error-starting-the-render/124741 "2026-04-21T07:35:34Z")

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This basically happens to me when I render both static and interactive scenes. I have the latest version of V-Ray: 7.30.00 for SKP 2025 I use GPU rendering

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## [Latest Update not loading in SketchUp 2026](https://forums.chaos.com/t/latest-update-not-loading-in-sketchup-2026/124715)

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**Author:** [@ValeroStudio](https://forums.chaos.com/u/ValeroStudio)\
**Replies:** 4\
**Last updated:** [April 20, 2026, 7:33am UTC](https://forums.chaos.com/t/latest-update-not-loading-in-sketchup-2026/124715 "2026-04-20T07:33:03Z")

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Extension Errors Report SketchUp: 26.1.252 OS: Windows 11 Ruby: 3.2.2 Extension: V-Ray for SketchUp (7.30.00 Apr 06 2026) Error: LoadError (cannot load such file -- C:/Program Files/Chaos/V-Ray/V-Ray for SketchUp/ex…

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## [V-Ray 7.3 Installation Location](https://forums.chaos.com/t/v-ray-7-3-installation-location/124751)

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**Author:** [@Ymauchi](https://forums.chaos.com/u/Ymauchi)\
**Replies:** 0\
**Last updated:** [April 20, 2026, 4:33am UTC](https://forums.chaos.com/t/v-ray-7-3-installation-location/124751 "2026-04-20T04:33:05Z")

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I have received a report from my client that V-Ray is not listed in the SketchUp Extension Manager. Upon investigation, it appears that if V-Ray installations exist in both of the following two locations simultaneously,…

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## [Edge Texture not working in Bump Slot](https://forums.chaos.com/t/edge-texture-not-working-in-bump-slot/93967)

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**Author:** [@skavan](https://forums.chaos.com/u/skavan)\
**Replies:** 8\
**Last updated:** [April 9, 2026, 6:35am UTC](https://forums.chaos.com/t/edge-texture-not-working-in-bump-slot/93967 "2026-04-09T06:35:40Z")

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Bashing my head against a wall for hours. Could be something I’m failing to do - but can’t get the edge tex to work in a bump map. The goal, is to use the EdgeTex to create rounded edges on a box. No matter what I try,…

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## [Vantage not syncing camera movement from SU](https://forums.chaos.com/t/vantage-not-syncing-camera-movement-from-su/124520)

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**Author:** [@ValeroStudio](https://forums.chaos.com/u/ValeroStudio)\
**Replies:** 5\
**Last updated:** [April 8, 2026, 5:25pm UTC](https://forums.chaos.com/t/vantage-not-syncing-camera-movement-from-su/124520 "2026-04-08T17:25:27Z")

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I am running a live link to Vantage 3.1.1 and it used to follow all of my camera movements but recently it doesnt. It will load the first view that I have when I send it to Vantage and that’s all. Then, when I close Vant…

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## [Struggling with Displacement in SketchUp](https://forums.chaos.com/t/struggling-with-displacement-in-sketchup/124481)

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**Author:** [@ValeroStudio](https://forums.chaos.com/u/ValeroStudio)\
**Replies:** 5\
**Last updated:** [April 1, 2026, 11:47am UTC](https://forums.chaos.com/t/struggling-with-displacement-in-sketchup/124481 "2026-04-01T11:47:17Z")

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I have always struggled to get displacement to work properly in VRay for SketchUp and now I am having issues with using a live link to Vantage with displacement. What are some best practices? I have place the are that is…

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## [Missing icons on interactive render](https://forums.chaos.com/t/missing-icons-on-interactive-render/124467)

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**Author:** [@abbie\_ng](https://forums.chaos.com/u/abbie_ng)\
**Replies:** 1\
**Last updated:** [March 4, 2026, 7:57am UTC](https://forums.chaos.com/t/missing-icons-on-interactive-render/124467 "2026-03-04T07:57:31Z")

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Hello, I have been following the living room tutorial via the Getting Started page and following along. But I have noticed I am missing some of the shortcut rendering icons such as the rectangle select tool featured in …

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## [CPU vs GPU different outcomes (built in v-ray textures)](https://forums.chaos.com/t/cpu-vs-gpu-different-outcomes-built-in-v-ray-textures/124468)

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**Author:** [@diego\_ruffodebonneval](https://forums.chaos.com/u/diego_ruffodebonneval)\
**Replies:** 0\
**Last updated:** [March 3, 2026, 4:09pm UTC](https://forums.chaos.com/t/cpu-vs-gpu-different-outcomes-built-in-v-ray-textures/124468 "2026-03-03T16:09:17Z")

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I’m having different looks in materials wheras using gpu vs cpu, especially with the built in textures from v-ray itself. Here’s a comparison with the same material but with different outcomes depending on cpu or gpu vi…

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## [Error	\[V-Ray\] \[MemoryManagerGpu::releaseUnmappedMemoryFromInstance\] 700: Could not release device buffer](https://forums.chaos.com/t/error-v-ray-memorymanagergpu-releaseunmappedmemoryfrominstance-700-could-not-release-device-buffer/122598)

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**Author:** [@melanie\_fickers](https://forums.chaos.com/u/melanie_fickers)\
**Replies:** 3\
**Last updated:** [February 24, 2026, 10:25am UTC](https://forums.chaos.com/t/error-v-ray-memorymanagergpu-releaseunmappedmemoryfrominstance-700-could-not-release-device-buffer/122598 "2026-02-24T10:25:34Z")

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Hi, I am currently trying to render a few images. Last week the same pictures worked fine. I had just made a new variant in sketch Up and adjusted the scenes accordingly (the position of the camera was not changed) Now…

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## [Renders keep failing.](https://forums.chaos.com/t/renders-keep-failing/124417)

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**Author:** [@calvin\_ode](https://forums.chaos.com/u/calvin_ode)\
**Replies:** 4\
**Last updated:** [February 24, 2026, 8:15am UTC](https://forums.chaos.com/t/renders-keep-failing/124417 "2026-02-24T08:15:41Z")

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My renders keep failing. I’ve never had these issues before. I get a few different errors. \[09:33:23.138\] Warning : Can’t modify renderer while asynchronously preparing to start rendering. \[09:33:23.139\] Warning : Ca…

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## [Polygon Region Crash](https://forums.chaos.com/t/polygon-region-crash/124379)

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**Author:** [@ValeroStudio](https://forums.chaos.com/u/ValeroStudio)\
**Replies:** 1\
**Last updated:** [February 13, 2026, 11:22am UTC](https://forums.chaos.com/t/polygon-region-crash/124379 "2026-02-13T11:22:09Z")

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If you move a vertex of a polygon region when rendering, Vray and SketchUp will hard crash.

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## [Shadow  Catcher vs Sketchuo purge unused](https://forums.chaos.com/t/shadow-catcher-vs-sketchuo-purge-unused/124122)

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**Author:** [@kenancakir](https://forums.chaos.com/u/kenancakir)\
**Replies:** 1\
**Last updated:** [January 21, 2026, 2:38pm UTC](https://forums.chaos.com/t/shadow-catcher-vs-sketchuo-purge-unused/124122 "2026-01-21T14:38:11Z")

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Hi, i use sketchup 2014 and Vray 6. When i add shadow catcher material to the scene, it cames with a base material, But when i use sketchup purge unused function, that base material is gone. I can solve the problem by ap…

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## [Missing Directory Warning after converting materials to V-Ray](https://forums.chaos.com/t/missing-directory-warning-after-converting-materials-to-v-ray/124154)

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**Author:** [@santiago\_gutirrezdepierespedraza](https://forums.chaos.com/u/santiago_gutirrezdepierespedraza)\
**Replies:** 2\
**Last updated:** [January 1, 2026, 12:24am UTC](https://forums.chaos.com/t/missing-directory-warning-after-converting-materials-to-v-ray/124154 "2026-01-01T00:24:57Z")

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We’ve noticed that after converting any SketchUp material to V-Ray, an orange warning icon appears next to the texture path with the message “The directory does not exist,” showing the original path used when the model w…

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## [SketchUp 24 vs 26 Materials](https://forums.chaos.com/t/sketchup-24-vs-26-materials/124115)

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**Author:** [@ValeroStudio](https://forums.chaos.com/u/ValeroStudio)\
**Replies:** 1\
**Last updated:** [December 16, 2025, 2:01pm UTC](https://forums.chaos.com/t/sketchup-24-vs-26-materials/124115 "2025-12-16T14:01:26Z")

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I have a project that I started in SketchUp 2024, rendered using Vantage. I went back to the project yesterday in 2026 and made a few model updates. I noticed that some of the materials are not rendering the same, especi…

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## [renaming  vrmat   issue](https://forums.chaos.com/t/renaming-vrmat-issue/124022)

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**Author:** [@philippe\_grasset](https://forums.chaos.com/u/philippe_grasset)\
**Replies:** 1\
**Last updated:** [December 4, 2025, 9:21am UTC](https://forums.chaos.com/t/renaming-vrmat-issue/124022 "2025-12-04T09:21:05Z")

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Hi, we have a persisting issue, when renaming a vrmat it reverts to its original name as soon as it is imported in vray asset editor… this is another super annoying issue, how to solve it ?

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## [Laubwerk Plants Vray 7 Sketchup](https://forums.chaos.com/t/laubwerk-plants-vray-7-sketchup/121542)

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**Author:** [@ARTCH](https://forums.chaos.com/u/ARTCH)\
**Replies:** 12\
**Last updated:** [November 18, 2025, 1:44pm UTC](https://forums.chaos.com/t/laubwerk-plants-vray-7-sketchup/121542 "2025-11-18T13:44:43Z")

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Greetings, Is there any action on behalf of Chaosgroup to be taken on the Laubwerk Plant texture issue as described in the link below? thank you in advance

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## [Copy paste texture missing](https://forums.chaos.com/t/copy-paste-texture-missing/123889)

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**Author:** [@mrmaxime\_gilbert](https://forums.chaos.com/u/mrmaxime_gilbert)\
**Replies:** 2\
**Last updated:** [November 14, 2025, 1:02pm UTC](https://forums.chaos.com/t/copy-paste-texture-missing/123889 "2025-11-14T13:02:26Z")

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Hi, I want to copy some objects with V-ray textures to an other sketchup file, the problem is sometimes textures maps are missing, for exemple on diffuse it is written “texture.jpg” like my picture. Notice that my prev…

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## [Crash when rendering with Material override, but only with Preserve Property activated...](https://forums.chaos.com/t/crash-when-rendering-with-material-override-but-only-with-preserve-property-activated/123495)

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**Author:** [@Antioche](https://forums.chaos.com/u/Antioche)\
**Replies:** 8\
**Last updated:** [November 14, 2025, 12:35pm UTC](https://forums.chaos.com/t/crash-when-rendering-with-material-override-but-only-with-preserve-property-activated/123495 "2025-11-14T12:35:29Z")

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Hi, I can render my model with material override without problem, but ticking any of the “Preserve Properties” property causes SketchUp to crash as soon as a render (interactive or bucket) starts. This happens whicheve…

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## [\[DR\] Waiting for cryptomatte manifest... Enhancer Data Issue](https://forums.chaos.com/t/dr-waiting-for-cryptomatte-manifest-enhancer-data-issue/123816)

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**Author:** [@diego\_ruffodebonneval](https://forums.chaos.com/u/diego_ruffodebonneval)\
**Replies:** 2\
**Last updated:** [November 14, 2025, 11:45am UTC](https://forums.chaos.com/t/dr-waiting-for-cryptomatte-manifest-enhancer-data-issue/123816 "2025-11-14T11:45:09Z")

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I’m having issues with DR, when adding the Render Element : Enhancer Data; It stops doing anything after the line: Waiting for cryptomatte manifest… When I remove the Enhacer Data, ik works just fine. Both machines ha…

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## [Getting hard crashes with 7.20.00](https://forums.chaos.com/t/getting-hard-crashes-with-7-20-00/123649)

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**Author:** [@ValeroStudio](https://forums.chaos.com/u/ValeroStudio)\
**Replies:** 4\
**Last updated:** [November 14, 2025, 11:36am UTC](https://forums.chaos.com/t/getting-hard-crashes-with-7-20-00/123649 "2025-11-14T11:36:35Z")

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Opening a file that was originally set up in 7.1 - I have now seen crashes in 2024 and 2026. Starting a render - hard close crash. I have also had a hard crash import a SKP into a file in 26, but I can’t say if that mig…

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## [V-Ray crashing when using Enhance element and Multisub material](https://forums.chaos.com/t/v-ray-crashing-when-using-enhance-element-and-multisub-material/123736)

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**Author:** [@gabriel\_chahouddealmeida](https://forums.chaos.com/u/gabriel_chahouddealmeida)\
**Replies:** 3\
**Last updated:** [November 14, 2025, 11:36am UTC](https://forums.chaos.com/t/v-ray-crashing-when-using-enhance-element-and-multisub-material/123736 "2025-11-14T11:36:04Z")

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Hi guys, I’ve been using V-Ray 7.2 for SketchUp for a few days now, and while preparing a scene for a series of lessons covering the new features, I ran into a problem: I designed the scene so I could demo all the updat…

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## [Vray For Sketchup - Material Preview missing in Asset Editor](https://forums.chaos.com/t/vray-for-sketchup-material-preview-missing-in-asset-editor/123688)

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**Author:** [@Maitken](https://forums.chaos.com/u/Maitken)\
**Replies:** 3\
**Last updated:** [November 14, 2025, 11:22am UTC](https://forums.chaos.com/t/vray-for-sketchup-material-preview-missing-in-asset-editor/123688 "2025-11-14T11:22:47Z")

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Vray 7.20.00 for Skecthup 25 Mac os Sonoma 14.6.1 Asset Editor fails ot load the preview of the material. Any ideas to rectify?

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## [Vray EnMesh Not Working - Sketchup 2025 + Vray 7.2](https://forums.chaos.com/t/vray-enmesh-not-working-sketchup-2025-vray-7-2/123833)

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**Author:** [@levente\_redecky](https://forums.chaos.com/u/levente_redecky)\
**Replies:** 3\
**Last updated:** [November 5, 2025, 3:49pm UTC](https://forums.chaos.com/t/vray-enmesh-not-working-sketchup-2025-vray-7-2/123833 "2025-11-05T15:49:46Z")

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Hi, Not sure if i’m not setting this up correctly or if there is an issue but when i create an example object, download an enmesh pattern from cosmos, it automatically gets applied but doesn’t show up in the render as y…

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## [Harsh Lighting Help](https://forums.chaos.com/t/harsh-lighting-help/123786)

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**Author:** [@alyssa\_allen](https://forums.chaos.com/u/alyssa_allen)\
**Replies:** 1\
**Last updated:** [November 4, 2025, 10:50am UTC](https://forums.chaos.com/t/harsh-lighting-help/123786 "2025-11-04T10:50:31Z")

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I am applying rectangle lights to my surface to create a backlit effect on shelving. In a couple of spots, it keeps producing these harsh lit rectangles. Even if I try to delete the rectangle light itself, they remain on…

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## [realistic water lighting effect](https://forums.chaos.com/t/realistic-water-lighting-effect/123829)

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**Author:** [@henry\_walon](https://forums.chaos.com/u/henry_walon)\
**Replies:** 1\
**Last updated:** [November 3, 2025, 4:45pm UTC](https://forums.chaos.com/t/realistic-water-lighting-effect/123829 "2025-11-03T16:45:27Z")

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Hi everyone, I’m using SketchUp 2026 with V-Ray, and I’m trying to create a realistic water lighting effect — something like caustics or moving light patterns under water. I’ve experimented by putting lighting under a …

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