-197 there are no licences of this type...Vantage problem!

Licensing General
1

hi..I have a problem with vantage after update to version 1.8.6 - “-197 No licenses of this type are available on ChaosGroup License Server” , yet I am logged in and I see an active online license in the licenses. please help

2

Thank you for your question.
Please follow the link below in order to open a support ticket to our system and please mention your account/e-mail,
so we can help you further and check your issue:
https://support.chaos.com/hc/en-us/requests/new

Please make sure to choose “Technical assistance starting the product” during the submission of the Request Type.
And please send us a screenshot of the error and another screenshot of the web page “127.0.0.1:30304”
Thank you.​

3

I’m having the exact same issue and a project due by Friday. What the hell is going on?

4

I have the same issue today that i Lauched Vantage. Attaching the screenshots. First timethat the “dongle” is flashing to me.

A1.jpg
A1.jpg4480×1440 1000 KB

5

Thank you all for your reply.
Please follow the link below in order to open a support ticket to our system and please mention your account/e-mail,
so we can help you further and check your issue:
https://support.chaos.com/hc/en-us/requests/new

Please make sure to choose “Technical assistance starting the product” during the submission of the Request Type.
And please send us a screenshot of the error and another screenshot of the web page “127.0.0.1:30304”
Thank you.​​

6

hello..any news? I have the same problem still..3rd day and still can´t use my Vantage :confused:

7

HI..do you have any news from Chaos?.. still have the problem?..my issue still not solved..

8

HI..do you have any news from Chaos?.. still have the problem?..my issue still not solved..

9

They are working to solve it. We will see. In the meantime I work with the old fashion way…:slight_smile:

10

HI..do you have any news from Chaos?.. still have the problem?..my issue still not solved..

I received an email from Chaos stating that this issue affects student licenses and they’re working ”round the clock” on fixing the issue. This was yesterday and I haven’t received any updates since with regards to an estimation on when it’s going to be resolved.

11

Yes this is correct. I received the same email. We have to wait till they fix it.

12

Issue solved. Thank you very much for your support. :):):slight_smile:

13

Yes, the issue has been resolved and all affected users should be able to use their licenses.