3 days without working because i need you guys to reset my license

Enscape Enscape Requests, Issues, Discussions Enscape :: Issues
1

Guys, plz im desperate.
3 days ago, i contact you guys because my older computer exploded and i have NO ACESS to that computer.

Rick asked me to send him my email in private, i sent and i got no answer.

I need to work guys, plz

messages i got:

License 1 of 6:

This copy is licensed to:

Company: Gui3d

Name: Guilherme Gomes

Email address:

Fixed seat license - used seats: 1 of 1(License deactivated)

License is valid till 28/09/2022

Machine fingerprint: eMSnRTO58kTQLT477xkFRDv1q3IdLlA/EVjKLwdPBCE=

License 2 of 6:Not used unless manual or machine license is removed.

This copy is licensed to:

Company: Gui Giovanoni 3d Model

Name: Guilherme Giovanoni Gomes

Email address:

Fixed seat license - used seats: 0 of 1(License deactivated)

License problem. Please contact the Enscape support ().

Machine fingerprint: eMSnRTO58kTQLT477xkFRDv1q3IdLlA/EVjKLwdPBCE=

License 3 of 6:Not used unless manual or machine license is removed.

This copy is licensed to:

Company: Gui Giovanoni 3d Model

Name: Guilherme Giovanoni Gomes

Email address:

Fixed seat license - used seats: 0 of 1(License deactivated)

License problem. Please contact the Enscape support ().

Machine fingerprint: eMSnRTO58kTQLT477xkFRDv1q3IdLlA/EVjKLwdPBCE=

License 4 of 6:Not used unless manual or machine license is removed.

This copy is licensed to:

Company: Gui Giovanoni 3d Model

Name: Guilherme Giovanoni Gomes

Email address:

Fixed seat license - used seats: 0 of 1(License deactivated)

License has expired on 17/02/2020

Machine fingerprint: eMSnRTO58kTQLT477xkFRDv1q3IdLlA/EVjKLwdPBCE=

License 5 of 6:Not used unless manual or machine license is removed.

This copy is licensed to:

Company: Gui Giovanoni 3d Model

Name: Guilherme Giovanoni Gomes

Email address:

Fixed seat license - used seats: 0 of 1(License deactivated)

License has expired on 07/08/2019

Machine fingerprint: eMSnRTO58kTQLT477xkFRDv1q3IdLlA/EVjKLwdPBCE=

License 6 of 6:Not used unless manual or machine license is removed.

This copy is licensed to:

Company: Gui Giovanoni 3d Model

Name: Guilherme Giovanoni Gomes

Email address:

Fixed seat license - used seats: 1 of 1(License deactivated)

License problem. Please contact the Enscape support ().

Machine fingerprint: eMSnRTO58kTQLT477xkFRDv1q3IdLlA/EVjKLwdPBCE=

2

@GuiGiovanoni , I am sorry to hear about that, and please kindly pardon the delay - I have just reset your active licenses accordingly. If you require any further assistance please let me know of course.