Is crashing my skp file. I place 2 assets then, crash. Open the file again…start placing more…crash. Anyone else having this issue? 3.1.2
@vjaramillo_cg , the obvious question first: Have you already submitted a Feedback Report?
If you haven’t already please feel free to do so as that would be very helpful for us in order to resolve this problem. I’ve tried to reproduce your problem as well of course and was yet unable to run into any issues.
yep
That’s ideal, thanks a lot.
Just piggybacking on this to say that after adding 2 assets to our Revit model, with the latest 472.47 graphics driver update, Enscape Asset Library crashes Revit and unsaved work is lost. This is happening to several Users who are running Enscape 3.1.2. We are waiting to upgrade to Enscape 3.2 when all of the loading issues get resolved. In the meantime, we need to be able to access and place Assets via Enscape without it crashing. Please help, this is an Enterprise account.
Update: We resolved the issue by opening the NVIDIA Control Panel and setting the Manage 3D Settings to be “High Performance” rather than Auto Select. We then had to reboot the laptop. The User is able to place several assets in a plan without Enscape crashing.