after 3.5.4 update enscape stopped working

[ARCHITECTENSCAPE]

after 3.5.4 update enscape stopped working

it is asking for a license.

it is not allowing me to apply the license , it’s greyed out.

[Kaj_Burival_1]

hey @ARCHITECTENSCAPE

Thank you for your report. I’m sorry to hear about this. Can you please send us feedback, as described here?
https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button-win-revit/
Can you please write me a private message once you’ve sent it?
Also, as this seems to be caused by the update, can you please try an earlier version? You can download older Enscape releases here: https://enscape3d.com/version-history/

[Kaj_Burival_1]

Also, are you perhaps referring to this dialog?

Apply License will stay greyed out as a button until you paste in your license. Did you try that?

[ARCHITECTENSCAPE]

Thank you for the answers.

it finally accepted my license, but now it is saying that I have to disable my other GPU

I have tried, both options showed in your site but it is showing always the same warning and ENSCAPE is there just loading, but not working.

[Kaj_Burival_1]

Hey @ARCHITECTENSCAPE , please use the feedback button to reach out to our support team, so they can check the system settings. This is how you send in feedback: https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button-win-revit/

Thank you!