Hello friends,
for some reason I get all the time the same error on our farm: an unexpected exception has occured
I already checked the path with the asset tracking, no texture maps are missing, nothing strange in the scene file at all.
Even if I clean everything, and I leave a teapot only I get the same error on all machines.
Does someone know what this could be ?
thank you so much for every little help,
bernhard
Remove or rename the files related to the viewcube (AutoCamMax.gup or something) from the render slaves, it might help.
Best regards,
Vlado
Same here… 
All the machine in the farm are identical and configured the same way with all the same path.
I tried to rename the AutoCamMax.gup but the same.
I have 16 machines that are rendering no probleme and 5 that are constantly doing this but not on all scenes.
Found somthing?
you did rename it to a other extension or deleted the file
Renamed is to AutoCamMax.gupOLD
You think that it will still load it if it’s juste renamed?
Bernhard, of you been able to fix it ???
Deleted the file or renamed it?
Regards,
Any news on this? I have the same problem here
Nerver mind. Renamed stdplugs files and it’s working like a charm… 
EDIT: …mmmmm… ironically crashed while wirting this.
in 2010 renaming the viewcube files did not work for me. I had to remove them from the stdplugs folder completely.
serious problem
Hello friends,
it’s a serious problem.. I can’t get rid of this weired and strange error.
I am working right now on a really important project, and this thing needs to get rendered.
what I did and didn’t fix that error:
- I merged all objects into a new scene file
- I changed from Vray to scanline render and back to Vray
- I three times checked the RAM
- I optimized all geometry, all is clean and perfect
- I checked all every single path to every single texture map
- same thing with all proxies
- same thing with all xrefs
- I unplugged all plugins
- .gup files were changed
and now… I have no more ideas…
If I render on my local machine, it works perfect, without any problem.
If I send it to the whole farm or only one machine on the farm, I get the unexpected error.
It doesn’t make any sense…
I tried to do so, with max2008 64bit and max200964bit - both failed.
I need to stay in max2008 because I am using some plugins I don’t want to install on max2009 or 2010, but I thought just to check it.
Additional to that, I really want to say that I was already running several tests.
That means, once I deleted all, and just put a Teapot inside and the error was gone.
So I thought, it must have anything to do with any specific geometry. So I deleted, piece by piece and was running a chekclist and tested around 30-40 options to find out what could cause that issue.
After several tests, I could see, that if I delete my proxie trees, the error was gone.
So I was convinced.. ok, now I found the source of that. So I double checked again the mesh from my trees, before converting into proxies.
Trees alone rendered fine. So I merged the new trees into my master scene file, and tried again…
but still the same error on the farm, so I thought still the trees, something must be wrong with that part. So I deleted the trees again and the same scene file, that worked on the farm when I deleted the trees 10 minutes before, came up again with the error. But now, even if I deleted the trees… what the heck ?
after more tests, it didn’t matter anymore what I was deleting, or what I kept.. the error appeared constantly.
so what is it ?
and of course this is what I have to mention… this error started suddenly.. before that error I was rendering from the same scene file many many frames.
So I tried to load a previous version where I knew it worked, before this error happened, but then even when I loaded those previous scene files, the error came up.
holy holy… so what else to say to this strange thing… I have put a lot of work into that animation, and I am not capable of to render now with Vray…
any little suggestion is more than welcome,
thank you,
bernhard
ps: what actually happens, if you remove all .gup files from your max folder ?
(repost from another thread as I think it’s the same problem brought up here)
I had the same problem and it appears to boil down to a problem in the MaxManaged.Cui file in your ENU folder.
This crashes max in backburner (with or without vray) :
[Graphite Modeling Tools]
Rank=1
SubRank=0
Hidden=1
FRect=232 321 1604 475
DRect=0 88 2214 129
DRectPref=2147483647 2147483647 -2147483648 -2147483648
DPanel=1
Tabbed=0
TabCt=0
CurTab=-1
CurPos=1 0 88 2214 129
CType=4
[Graphite Modeling Tools (Vertical)]
Rank=0
SubRank=0
Hidden=0
FRect=150 100 400 959
DRect=1779 127 1823 1394
DRectPref=2147483647 2147483647 -2147483648 -2147483648
DPanel=8
Tabbed=0
TabCt=0
CurTab=-1
CurPos=8 1779 127 1823 1394
CType=4
but this works :
[Graphite Modeling Tools]
Rank=1
SubRank=0
Hidden=0
FRect=232 321 1604 475
DRect=0 277 152 318
DRectPref=2147483647 2147483647 -2147483648 -2147483648
DPanel=1
Tabbed=0
TabCt=0
CurTab=-1
CurPos=1 0 277 152 318
CType=4
[Graphite Modeling Tools (Vertical)]
Rank=0
SubRank=0
Hidden=1
FRect=150 100 400 959
DRect=0 92 203 1098
DRectPref=2147483647 2147483647 -2147483648 -2147483648
DPanel=4
Tabbed=0
TabCt=0
CurTab=-1
CurPos=4 0 92 203 1098
CType=4
The only differences being the following entries :
[Graphite Modeling Tools]
Hidden=0
DRect=0 277 152 318
CurPos=1 0 277 152 318
[Graphite Modeling Tools (Vertical)]
Hidden=1
DRect=0 92 203 1098
DPanel=4
CurPos=4 0 92 203 1098
Way to go autodesk! Couple of hours wasted troubleshooting a problem with graphite modelling tools positioning that somehow causes backburner to become crashburner!
That’s odd, but thanks for the info 
Best regards,
Vlado
LOL, joke of the day
OMG… I can’t believe this works!! Of all things!!!
I’m rendering out an animation well ahead of time to work out any kinks and issues. It’s been a couple years since I’ve done any animation so I’ve forgotten things, and new systems and all. I don’t want to wait till the last minute to discover problems. So while I’m working on my scene my workstation renders just fine. I set up backburner and my slaves (I normally use DR between my workstation and 2 dedicated slaves) and the slaves render just fine, but my workstation was giving the good ol’ “Unhandled Exception” error. Anyway… I stumbled onto this thread after trying the “viewcube” fix (which didn’t work), and by golly, it boils down to the damn GRAPHITE TOOLS!!! Geeeeezzzzzz… I just renamed the CUI files in my ENU folder and now it’s rendering fine. How silly. Guess I will put this in a pre-render script perhaps.
Thanks guys!!!