I am trying to animate an airport 3d model with escalators. I am using the escalator tool and linked paths with rigged characters to them. The down escalator work fine and the characters move as they should. However the characters on up escalator get broken on some frames so that animation is useless. I have replaced the escalator several times and redefined the paths, changed the characters but always some characters get broken one some frames, not all the way but on some frames. Any idea what is causing this? I know the escalator tool/functionality is very old and probably not touched since the first release but it should work if in the app..
Hello @aksdesign
Thank you for reporting this issue.
We confirm that we can reproduce the issue described in the scene you kindly shared with us through the ticket system. The escalator tool, as all the other ones, are constantly reviewed and verified to be working as expected. Unfortunately, this specific error in the escalator has not been detected before, and our development team is already working to solve it (AN-1164). We will contact you as soon as we hear back from them.