is there no tech support on this forum? :cursing: :cursing: :cursing: :cursing:
we purchased a floating license for enscape yesterday and have heard nothing since then, how long does it take for enscape to process orders? it seems unthinkable that a company in the 21st century takes more than a few hours to process and order
Yes, there is tech support in this forum and via email at support@enscape3d. If you buy via our web store, you will get your license via seconds/minutes.
Via manual offer / invoice via email takes a bit longer because it is a manual process. This can not be automated.
We will take care of your request as soon as possible. We currently have national eastern holidays here, i apologize for longer response times. We will try to find a better solution for the future.
web store & it’s been 24 hours and still no license
That is unusual - now i know why you are disappointed. Please check your spam filter. We can manually resend the details to you in case the email has been “lost” - please send us your details to . Sorry for the inconvenience.
Thank you, already checked spam, first thing
@Nikandjam purchases are fully automated. You entered the domain .om for Oman instead of .com.
The Mail was sent out immediately after the purchase. We’ll update the domain and resend the license.