Everythime I use enscape this happens. Any idea to what is happening. and yes i have he lastest of all my drivers installed
Hi @JPGDesigns , could you please send us some Feedback using the [Feedback] button in the Enscape context menu? Please make sure that ‘Include Logfiles into feedback’ is checked in the Enscape Feedback window and add your forum name or some other reference as well, so we may connect the provided data to your post.
This way, we should get all the information necessary to identify the cause of this issue.
Feedback button in Revit:

Thank you in advance.
Hi Demain, I will try. everytime i use the revit or even archicad it crashed the software.
Hey @JPGDesigns , do you still experience this issue? Are you able to send us feedback using the [Feedback] button? If not, could you please manually send me your log files instead:
Enscape log files:
C:\Users\YOUR_USERNAME\AppData\Roaming\Enscape\Data\Logs
Revit plugin log files:
C:\Users\YOUR_USERNAME\AppData\Local\Temp\Enscape\Logs\EnscapeRevitPlugin
ArchiCad plugin log files:
C:\Users\YOUR_USERNAME\AppData\Local\Temp\Enscape\Logs\EnscapeArchiCadPlugin
You can just send me everything that’s contained in these folders. This should allow us to get behind this problem of yours. Thank you in advance! ![]()