Asset Previews Not Updating, Stuck on "Preparing GPU Renderer"

V-Ray V-Ray GPU V-Ray GPU :: Issues
1

Asset Editor is not updating material previews. Just started happening last week. The previews will come and go, sometimes even showing an incorrect asset. Then eventually it’ll get stuck with the message “Preparing GPU Renderer - First-time use may take more time…”

Windows 11 (25H2)

Sketchup 2026: 26.1.256

VRay: 7.40.01

NVidia Studio Driver: 595.79

2

Hello, Charles!

Could you please open a ticket through our Support System using the following link:

https://support.chaos.com/hc/en-us/requests/new

Any screenshots or screen recordings would be appreciated.

Also, please include a link to this forum post in your ticket so we can update the thread once the troubleshooting process is complete.