I am trying to import an asset that has already been downloaded, but cosmos hangs on import. Is it possible to re-download an asset that is missing?
You could just delete all of that particular item and have it re-download the lot again…might solve the hang.
Hi john_morrison,
Currently, it is not possible to re-download an asset which has been downloaded already.
Can you explain more about why you are trying to do this? Was there a problem with the download the first time?
We are working to improve this process and your feedback will be appreciated.
Regards,
Hi Ana & Kalina, I think the issue was something hardware related on my end. I did a fresh install of Windows, Revit, and Vray, and everything works well now. One minor issue I am having is that sometimes Cosmos Browser tab is greyed out, but after stopping it and restarting it from the Services app the issue is resolved.
Yeah, we know about that behavior and we’re working to fix it.