I am having an issue where certain parts of my model render completely black. I have checked the basics, I am not in a wall, lights are turned on. I can render certain parts of the model but if I move the camera just a little to the left or right the render is black. Everything was working fine a few days ago. I can’t pinpoint anything that changed.
Hello @PMI ,
Thank you for your post.
Could you please share the scene in question for us to test it on our side. If this is alright, please submit a request form and upload the archived scene in the ticket. To do so make sure to archive it with the Pack Project tool (Extensions>V-Ray>Pack Project tool). Together with it please share:
- Exact V-Ray version (check About window V-Ray for SketchUp);
- SketchUp version.
- Which view or views are problematic.
- What render engine are you using (CPU, CUDA or RTX)?
Thank you in advance.
Hello Natalia,
I was able to get things working again. There was a tag that when enabled was causing the blackout. I deleted and rebuilt the elements associated with the tag and everything worked correctly.
Thanks for the response.
Thank you @PMI for sharing with us that you have resolved it!
Should you need our assistance please feel free to reach out here on forum or in a ticket.
Wish you great renders.

