I want Chaos to cancel my subscription,
I had previously turned off auto-subscription but each time it has been re-enabled without my knowledge and a more convoluted cancellation procedure put in place.
I have submitted a support request but so far this is being ignored, possibly in the misguided expectation that I will stop posting. I won’t.
Not a great way to treat customers.
Subscription now cancelled. Thank you.
Yeah, I noticed the same thing. I turn off auto, get billed, and see it was turned back on.
It’s incredibly irritating and it’s the third occurence, which I personally find insulting, so although they have cancelled the sub I now have zero trust in their procedures or conduct.
Full corporate shenanigans has taken over from what was previously, I think many users considered, a pretty cool operation.
Sad.