Cannot see license

Hi,

Just received a mail with the following >

Please follow this link to set up a password and confirm your account:

After registering the new password I was send to a “Welcome to your Enscape account”…which is totally empty with no license.

How do I get or see the license or the license number?

Whenever I see the license, do I need to install the demo first then go to Enscape manage license and then type/copy paste the license?

A quick answer would be nice.

Regards

Opened a Case with number 00904955 at Enscape Licensing Support, perhaps it helps

It has been now 20 hrs…ANYONE who can help please???

I’m sorry to hear about that @Fiat500 , this is a subject that is best discussed via the created ticket which was sent to our licensing department. That ticket has already been assigned to a colleague. You should receive a dedicated reply with further troubleshooting steps or a solution in a couple of hours. Please stay tuned and thank you for your patience!

EDIT: You already received a reply with your license and further steps!