Can't access enscape - stuck in a login loop

I’m getting the following message on my laptop but no issues on my desktop. I sign in (even though I’m already signed in) and it makes no difference. I have uninstalled and re-installed the license server thing a couple of times and restarted etc. Was working fine the last time I used the laptop a couple of months ago. Please help!

Hi @stphn74 , and welcome to our Forum.

Whenever you run into licensing problems, please make sure to forward them directly to our dedicated licensing support team, as explained in this thread here. They’re best equipped to handle these cases, and it’s also the fastest way to get the issue looked at and resolved.

Thanks a lot in advance for taking the extra step.