Can't open Asset Tracking

Corona Corona for 3ds Max Help Required
1

Deleted the ENU folder, and everything works great again. Installing 1.5.1 had no effect. Guess I was just unlucky with some corrupted files…

Hi

This might just be a total coincidence, but I just noticed that I can no longer open up max’s “Asset tracking”. Haven’t really opened it in a while, but it worked the last time and only thing changed is my corona installation. Nothing happens if I access “asset tracking” via the menu nor the shit+t shortcut.

I’ve tried to uninstall 1.5.1 = nothing
Reinstall 1.4 = nothing
Repaired 3ds max 2016 = nothing

Hope someone got an idea before I have to reinstall everything.

2

Maybe reinstalling everything would be too drastic. I doubt it’s something related to Corona, so may you could try removing Max user data first? https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Resetting-3ds-Max-3ds-Max-Design.html

3

I got the same problem after installing 1.5
I fixed it by changing some lines in 3dsmax.ini, but after installing 1.5.1, it happens again.
Maybe something’s wrong with the installer?

4

Can you specify what lines you changed in 3dsmax.ini file?

5

I replaced;
ATSPosProto=XXXXXX
ATSColumnPositions=XXXXXX

with

ATSPosProto=100 200 700 350
ATSColumnPositions=175 262 87 87 87

6

Thanks for info, someone may find it’s useful.

7

Worked for me thanks.

8

If you have installed Connecter asset management app, then restoring missing 3ds max asset tracker, is a matter of couple mouse clicks. It’s been a real life saver for me, since that damn AT window goes outside of the screen on a regular basis.

9

Hello,

Solution here: https://forums.autodesk.com/t5/3ds-max-forum/asset-tracker-disappeared/td-p/6550247