Chaos Licensing Feedback/Help

Corona Corona for 3ds Max Previews
1

Hi Everyone,

In the most recent daily build we have switched from the legacy licensing to the Chaos licensing. You can find the full changelog (along with a list of current limitations) here: https://forum.corona-renderer.com/ Corona Renderer 8 for 3ds Max - Daily Builds Changelog #msg194990

This thread is to post any feedback you have on the new licensing, and we’ll be monitoring it closely for the next few days in the case anyone has any issues. As usual, if you have some urgent issue please contact support at: https://support.corona-renderer.com/hc/en-us

Thanks,

Rowan

NOTICE
We are aware that in some cases users are unfortunately finding “No licenses available” in the Chaos License server. We are aware of this issue and we know the root cause of it.
In the mean time if you come across this please contact support@corona-renderer.com and they will be able to sort this out.
Sorry for an incovience this has caused.

2

I’m often switching between dailies and latest stable release, sometimes few times during the day. How the new and old licensing systems would work in such situations? Will i need constantly log-in/log-out?

3

Hi,

During my testing I haven’t had to log in or log out of either system (apart from the 1st log in to the new system). They are totally independant of each other so it should be fine.

Thanks,

Rowan

4

So, I’m having issues. I click on “activate license…” and I get the -197 error.

If I open the Licensing Server only Chaos Vantage is listed under my user.

This started when I upgraded today to latest daily.

Any tips?

5

Hi,

That’s definately incorrect. Let me try and figure out what is going on. Could you email support@corona-renderer.com and they will help you out asap.

Thanks,

Rowan

6

Amazingly fast response, thanks. Email sent :smiley:

7

Ah, that’s good to know, thank you!

8

hi guys
mine says no licences available?

Just a heads up - i do have an existing perpetual license for vray under the same email address - so not sure if this is conflicting or causing errors?

9

Hi, i just finish some render to test latest build, all was fine but when i try to open the corona image editor i get a no available licenses error (197) here the screenshot

license error.PNG
license error.PNG1420×1120 57 KB

10

Hi Guys,

Can you contact support@corona-renderer.com and someone will help you out asap.

Thanks,

Rowan

11

Hi,
“No licenses available”
i don’t know how solve.

thank you

license server.JPG
license server.JPG1547×264 17.1 KB

12

Hi,

Just a heads up. This seems like a pretty major problem if already 2 of us are reporting it.

And the email response wasn’t very promising either, they understood it only affected the CIE…which obviously is not the case.

error.jpg
error.jpg1822×453 76.1 KB

13

Hi Guys,

Thanks for reporting these issues, we are investigating. I need some more information in order to investigate each indiviudal case.

I will need your registered email address i.e. the one which you log into the licensing with. I appreciate you won’t want to share this info publically over the forum. Please can you PM it to me?

Thanks,

Rowan

14

Hi Guys,

Thanks for reporting these issues, we are investigating. I need some more information in order to investigate each indiviudal case.

I will need your registered email address i.e. the one which you log into the licensing with. I appreciate you won’t want to share this info publically over the forum. Please can you PM it to me?

Thanks,

Rowan

i sen you a private message

thanks

15

Hi,
“No licenses available”
i don’t know how solve.

16

Please PM me your regisitered email and I will investigate.

Thanks,

Rowan

17

How will this new license system work for those of us who split work between office and home? We are a company of two and both work in an office and also at our homes. We don’t have any vpn to connect back to the office, just dropbox as a file sharer. Please say this shouldn’t be a problem and we can just run a local ‘server’ on each machine with a company login. The previous system was great for flexible working.

Thanks

18

Yes you can just use the same sign in on as many machines as you like - of course, if you have one license, although you can sign in on as many machines as you like, you can only use it on one machine at a time (see the blog post Renderer for architectural visualization - Corona | Chaos that has many examples)

19

Thanks Tom, that’s good news. So if I have it right, regardless of location we should be able to sign in OK and not need to worry about connecting to a machine in our office for example to run corona. Each machine can independantly connect to the chaos license server in the cloud? I think I also read before that the licenses are now DCC app agnostic now, so we dont need to have a separate one for our one C4D license we still maintain? And we can keep our rendernodes. Sounds great!

20

To clarify, you will still need to own a Corona for 3ds Max license and a Corona for Cinema 4D license, for the GUI part of the license (to be able to see and control Corona in the app). As it happens though, the associated rendering part of the license should not be tied to one or the other, so by owning one Corona for C4D and one Corona for 3ds Max, you should be able to use either version to render on two machines at once (so long as no other machines are using the rendering part of those licenses).

Correct on a machine being able to connect directly (so long as the Chaos Licensing Server is installed of course) and check the status of the licenses, so you won’t need to VPN in to the office or anything. Of course if you left the office machine rendering, then when the home machine connects, it will find the license is in use already :smiley:

And correct, so long as existing subscriptions are kept renewing, the same render nodes and pricing is kept.