CHAOS VANTAGE 1.8.6 scene very slow in vantage 2.

Hi everyone

i am facing 2 issues with chaos vantage 2..

1.i was working on a scene earlier in chaos vantage 1.8.6 version. it was working perfectly fine.it was a big scene with lot of forest objects . i had made the complete animation and was almost done with the project. Then i upgraded to Vantage 2 ( to be able to add anima characters) and suddenly the scene is impossible to even navigate. (see attached image frame rate)


even zoom pan is crawling.i even tried vrscne export but same thing happening.
But as soon as i load the old vantage 1.8.6 scene as “config only” the scene works fine like it was working in vantage 1.8.6. whats the issue? see attached image for frame rate
https://i.postimg.cc/VNpgTGbs/vantag…-as-config.jpg

2 also when i open the old "open as config only "file in vantage 2 i get an error 3 cosmos package(image attached)failed to load


and i see a weird object(attached image)
https://i.postimg.cc/cCZRyV1W/old-ob…r-in-scene.jpg
that i had made long back in the scene when i was using 1.8.6 but i had deleted it and its no longer there in the 3dsmax scene but it somehow got saved in this config file and whenever i load this vanatge scene as config it appears.

update: when i export the vrscene the cosmos error dont appear as i am able to access cosmos browser and also i am able to delete that weird object. but when i again use live link i get that cosmos error and that object appears again. i tried deleting the object in vrscene and then importing changes from vantage to 3dsmax it gets okay but then again when i use livelink i get cosmos error and that object is again visible. i am totally frustarted with this

please help with the above issues.

thanks

Can you send us the scene for investigation ?

Greetings,
Vladimir Nedev

how can i send it?
will a dropbox link work?

hi vlad unfortunately due to signed NDA i cant share the scene as the project is not launched yet. is there any way it can be done via anydesk or team viewer?

Thanks
H

how can i send it?
will a dropbox link work?​

Yes, a drop box link sent to the e-mail in my signature or through the support form on our site.

hi vlad unfortunately due to signed NDA i cant share the scene as the project is not launched yet. is there any way it can be done via anydesk or team viewer?​

Maybe you can simplify the scene by removing objects so the NDA is no longer an issue and send it ?

If you prefer a team viewer session, you need to open a support ticket : https://support.chaos.com/hc/en-us/requests/new

Greetings,
Vladimir Nedev