dh3
November 13, 2019, 11:18am
1
Hi folks,
I am working on OS-X using Cinema R20 and tried out the demo version of corona 4.
It crashes quite often when moving lights while the IPR is active.
Is there any way to prevent this?
(iMac i9 3x3,6ghz, Vegas Pro 48, 32GB Ram, macOS Mojave )
Cream Box.c4d (1.05 MB)
About the only good thing about a crash is it produces a bug_reports.txt file, that lets us know what was happening at the time (while the scene is useful, it may not crash on our machines, and the bug reports crash file will let us know what was happening on your machine). See https://help.c4d.corona-renderer.com/support/solutions/articles/12000033461-how-to-report-issues-c4d
As Tom has mentioned, the crash report is key here. Also, when saving your scene. Please use the “save project with assets” option as this will ensure all materials are linked with the scene when you send it to us. Currently, most of the textures are missing and we cannot test it fully. Thanks
dh3
November 14, 2019, 1:43pm
4
Hi,
here comes the bug report file.
Best,
Frank
C4D-File with assets (64MB):
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_BugReport.txt (590 KB)
dh3
November 14, 2019, 3:14pm
5
1573744413_CreamBox-Corona-gesammelt.zip
Thanks Frank!
(Internal ID=422936757)
HFPatzi
November 26, 2019, 7:53am
7
Hey!
Got the same problem in several scenes.
Bug report is uploaded: 1574754714_BugReport.zip
Can’t share the scene unfortunatly, hope this helps anyways
Greetings,
Moritz
Frank, Can you also send us a video capture of this happening? It would really help us out. Thx
houska
November 27, 2019, 11:36am
9
Hello, Moritz!
What version of Corona is this issue happening on?
HFPatzi
November 27, 2019, 5:14pm
10
Hi Cestmir,
here you go:
Full-speed non-debug version
Build timestamp: Jun 17 2019 18:34:35
Version: 4.0 (core 4)
Cinema version: R20.059 CINEMA 4D Studio (single-license)
Plugin status: Plugin successfully loaded
Hi, Since we just released V5 yesterday, can you please test again with that version?