Unfortunately this version (12) has totalled my 3dsmax 2024 -UI crashes every time on startup. What gives?
Hi,
Sorry to hear that. Does 3ds Max load and then crash or it does not load at all?
In such cases, doing a ENU reset is a known possible solution:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Resetting-3ds-Max-3ds-Max-Design.html
Please try this and let us know if it gets solved.
It loads and then crashes. I’ve gone back to Corona 11 and it’s fine now.
Just installed Corona 12 on Max 2025 and it also crashes 3Ds max when clicking Start Virtual Frame Buffer.
Shocking, but true.
I think my problem is very similar or with a common cause: every time I want to reset my Max window, it crashes in the same way.
Hi,
I also had a crash (still have the minidump) when using it for the first time. I think what I did was just deleting the SystemSettings config file(s) of Corona. So maybe try to delete (make backup if you like) all files in
ENU\en-US\plugcfg\corona
Good Luck
yup this is happening to me also.
some scene files are ok others it crashes exactly as per your screenshot.
always during render time.
Yeah I’ve wasted an entire afternoon now stripping everything out and reinstalling and I’m still getting this UI crash -new gpu driver everything. I’m beyond disappointed.
I experienced kong delays using IR. Also when loading corona tile in the SM 3ds max crashed. Have to reinstall corona 11 agian
Nope. Resetting max didn’t solve the problem. I’ve done a bunch of troubleshooting, which included doing a clean install of Max and removing all related folders (including those in registry)
Updated system bios and graphics card drivers to the latest.
Installed corona 12 only without other plugins. And max just shows an application error window on launch and crashes.
The first crash report I got after all these steps points to CoronaUi_Release.dll
Subsequent crashes just pointed to 3dsmax.
Max version is 2024.2.1
Please try getting the minidump and send it over. Here is how to do it:
https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max
Waiting now for Hot Fix 1
Did you submit the crash report, I haven’t gotten to doing this yet cos I’ve been busy, hopefully, hotfix 1 fixes everything.
Dear users,
Hotfix or any release may fix an issue by a chance, but it most probably won’t if the issue is not clear and is not duely reported.
The best report include a screen recording of everything being done, scene if present, and the minidump.
Collect those if you can and submit it through:
https://support.chaos.com/hc/en-us/requests/new
I had to uninstall and install corona 11 h2 immediately -I’m running a business not a beta tester sorry. If I wanted to mess around I would have installed a daily. Corona release 12 should be a finished product -that’s what I pay my subscription for. No? I’m not running anything unusual, Threadripper, 4090, installed under admin account on Win 10. Should be good to go. It broke my whole interface!
Crashing here too, when i hit IR before the render starts… Went back to 11.
I can understand your frustration, but please note that:
- Every Corona release undergoes multiple tests (by our devs, QA, support teams, other teams, both automated and manual)
- Corona 12 does not crash on our office machines (various hardware and software configurations, Intel, AMD, desktops, laptops), and I am not aware of any surge of crash reports during the daily build / RC phase, so the problem is not global, it’s most likely system-specific
- If anything is working wrong for you (crashes or anything else), please contact us at https://support.chaos.com/hc/en-us/requests/new - otherwise we won’t know what the problem is so we won’t be able to provide a fix
corona render node crashing, won’t render. Reverted to 11
I won’t vent my frustration in ranting, it’s useless. But everyone who said they expect a finished product for their money, is correct.
There’s no excuses. Corona 12 is not a finished product.
And we are all working with deadlines; don’t release it as such, cause I for one do not download any new version until it’s out for public download as a finished product. You cost me 4 houres of bullshit on installing and finding out it’s unstable.