the problem is
scene collected on root corona 5 and 3d max 2018
now corona 7 and 3d max 2021
Render goes well once
2 groove render crashes at the “cleaning up” stage
Did you try to reset render settings? You can do this either from render setup>scene tab, or by switching to scanline and back to Corona.
If you are able to consistently reproduce this problem, we will need:
- a minidump
- the scene itself
- your full system specs including the hardware and software that you are using
The best idea is to contact us through https://coronarenderer.freshdesk.com/support/tickets/new
You can read more about reporting bugs to us here: https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006
Thanks in advance, we will be happy to look into this once we have all the necessary info!
yes
i almost found the problem
I did - dropped the light setting, transfer to another scene - everything was the same.
in the end I found the reason - the reason is somewhere in the material, but where I did not find …
if you turn on the render with my settings and change everything with white material - the render is going fine
yes i am ready to provide a scene and say the computer config
where can i send the scene? it weighs 3 gb
in the standard application it does not load
I could upload it to google drive and transfer the link to your employee on Skype
At the bottom of this page, you will find link to an option to upload up to 10GB files: Chaos
You can use our private uploader (Chaos) or any other method - Dropbox / Wetransfer works fine too.
i have uploaded the scene file to the dropbox
(Report ID=CRMAX-199)
Hi,
We have fixed this and it will be included in the next v7 daily build.
Cheers,
Rowan