Cosmos browser only shows downloaded assets

Cosmos Cosmos in V-Ray for Rhino
1

I have not used Chaos Cosmos in a long time and once I opened it in Rhino today, the browser would only show previously downloaded assets. All other categories are not displaying 3D assets. I need some guidance please on how to access the cosmos library online. Using latest Rhino 7 version and latest VRay for Rhino 5 on Win 11.

2

Hello @sayed_majidi
​
Which version of Chaos Cosmos do you use?
Could you please share a screenshot from your Cosmos Browser?
Do you use some sort of proxy or firewall?
Please try to go over the existing categories, are there any effect?

Best regards,
Ivan​​​​

3

I have downloaded the latest chaos cosmos:

image.png
image.png673×745 29.5 KB
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4

Screenshot of downloaded 3D models (all accessible):

image.jpg
image.jpg2145×2440 632 KB
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5

screenshot of all other 3D assets not displaying:

image.png
image.png2155×1024 43 KB
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6

Hello Ivan,

I am not using any firewall etc.

7

Do you know if this error message is related to this issue?

image.png
image.png1341×345 15.6 KB
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I don’t think I have seen this before and do not know what it is related to.

8

Hello @sayed_majidi ​,

Could you please contact the Chaos support team for resolving your issue - https://support.chaos.com/hc/en-us/requests/
They will ask you to provide the following files:
- C:\Program Files\Common Files\ChaosGroup\ChaosCosmos\cb.log
- C:\Program Files\Common Files\ChaosGroup\ChaosCosmos\config.json

The error from the screenshot above means that your machine has a problem to connect to the Chaos servers for some reason (e.g. missing proxy configurations, etc.)

Best regards,
Ivan​​​​​