Hi I think I installed new version of Enscape but I have problem logging in - this error message popped up: Could not Located Chaos Unified Login Service. I opened the Chaos Documentation Website link as suggested and downloaded License Server 6.0.1 hoping to install the License Server. However when I opened the dmg file another error message popped up saying the dmg file I downloaded could not be opened. I’m stuck here. Could anyone of the Enscape team look into this? Thanks!
Hi @porridgetong and welcome to our Forum.
Right away in this regard please try the following:
To run the license server installer, you have to right-click on the app icon and choose Open. (You have to do this twice to start it.)
Please make sure to then also open http://localhost:30304 via your browser to sign in and activate the license server accordingly thereafter.
In case this does not resolve your issue, or in case you cannot view your subscriptions or similar please directly reach out to our dedicated licensing team via the help center or support button as detailed here:
They will then assist you further shortly thereafter.How do I contact Support? - News & FAQ - Enscape Community Forum
I am having this same issue where as instead of not being able to open it. I am able to download it but once it does i cant seem to locate the app anywhere
Hi @acandiotti05 and welcome to our Forum.
In this case if you haven’t already please kindly forward this behavior to our official support team as detailed here and you’ll be assisted soon thereafter.