Hi I am using Fixed License Yearly licence [ A-S00064905 ]
I think I installed new version of Enscape but I have problem logging in - this error message popped up: Could not Located Chaos Unified Login Service. I opened the Chaos Documentation Website link as suggested and downloaded License Server 6.0.1 hoping to install the License Server.
However, I can’t log in even if I install the file.Maybe it is because I didn’t remove my license before formating computer.
Could anyone of the Enscape team look into this? Thanks!
Hi @tapapika , and welcome to our Forum. You have likely seen it already but we have also sent you a dedicated reply via the case of yours. Please kindly reply back within that existing case should you still experience this or any other issues thereafter. Thank you in advance.
HI,
I have this problem every time I start Enscape. I have Revit 2025 and my Enscape license is always updated. Please let me know how can I fix this once and for all. Every time I go to that page suggested is not clear how to fix that problem.
Thank you
Hi @jardila15 , and thank you for your report. Whenever you may experience any licensing issues (or general problems with Enscape e.g. crashes) please kindly reach out to the support team directly for assistance as detailed here. Once you’ve submitted a support request we will be able to troubleshoot and resolve the cause behind this behavior.
If you haven’t yet you can also try the following which may already help here:
Try to open the Chaos License Server in a web browser and sign in manually: You can access the License Server at this address in your browser - http://localhost:30304
Should doing so make no difference please kindly await a further response from said support team.
