Crash during "Render to Texture" rendering

V-Ray V-Ray for 3ds Max Issues
1

Hi!
I’m baking into texture an interior scene.
There are a lot of objects, so I select a lot of them and then I render using the “Render to Texture” dialog window. After some objects it crashes, there’s an error message into the Vray Message Window that I’m not able to understand.

Can you tell me please where is stored the vraylog.txt file where I can read what happens and paste it here?

Thanks a lot.

2

I had crashes too, my hunch was the UV coords, they where missing for some of the faces,
you could use automatic unwrap and see if it renders fine, in this case you got to revise the UV for all objects.

3

It would be best if you can get us any crashing scenes to support@chaosgroup.com so that we can see what the issue is.

Best regards,
Vlado

4

Thank you Vlado for answering me.

Well.. the scene is quite heavy…
This is the message on the VrayMessage Window after the crash:

error: UNHANDLED EXCEPTION: Rendering frame Last marker is at /src/globillummap cpp, line 1903: GlobalIllumMap::buildLightMap() {5}

Does it suggest something?

5

Not much, unfortunately; it’s a very generic message. If you can get us the scene (or at least a part of it that is enough to reproduce the problem), I will be able to tell you more.

Best regards,
Vlado

6

Ok Vlado,
I’m uploading the archive.
Can you give me please an email to send to?

7

You can send it to support@chaosgroup.com - thanks!

Best regards,
Vlado

8

i’m getting this crash as well, was there any resolution to this?

9

Would it be possible to send us that scene for investigation?

10

email incoming.

11

You should have a reply from us in your mailbox but in case anyone else experience the same issue here is a possible solution:

The crash is caused by the CompleteMap used for the bake. Just substitute that with VRayCompleteMap or some other V-Ray compatible bake element and the crash will go away.
Using the standard 3ds Max bake elements may cause a crash as in this case.

12

Hey mate I didnt get that email…?

13

Thanks for the feedback - the email has been sent by accident to no-reply@dropbox.com since the ticket was originally opened from that email.
We’ll re-send the reply again to your email address.