Different result when submitting via chaoscloud API

Cloud Cloud Rendering Issues
1

Hi Chaos!

When sending a .vrscene via the commandline, the result has a grey environment in the scene. This is not visible if I render the vrscene locally or if I send it directly from my DCC Software.

Are there any knowen issues about this?

rendered locally. Correct: Env is black..jpg
rendered locally. Correct: Env is black..jpg504×401 40.9 KB

submitted via commandline. Wrong: Env is grey..png
submitted via commandline. Wrong: Env is grey..png502×332 37.2 KB

2

Hi @thomas_brockmann ,

Thanks for the report! Can you please help further with:

  1. Can you please share the two Chaos Cloud jobs that you compare? The one, submitted via the Command-Line Interface, and the other - submitted from the DCC. URL links to the jobs will be enough as they hold the job IDs which we can use to located the jobs in our backend system. If it’s more convenient for you, you can share them via a Direct Message here in the forum.
  2. Can you please share the Maya scene that reproduces the issue? The best way to do this is by using the “Archive Scene” option from Maya-File menu:

image.png
image.png312×217 6.61 KB
​

Best regards,
Vladie