# Does anyone elses 3DS Max hang after closing it?

**URL:** <https://forums.chaos.com/t/does-anyone-elses-3ds-max-hang-after-closing-it/155646>\
**Category:** Help Required\
**Created:** [March 28, 2023, 9:55pm UTC](https://forums.chaos.com/t/does-anyone-elses-3ds-max-hang-after-closing-it/155646 "2023-03-28T21:55:16Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![short\_cirkuit](https://avatars.discourse-cdn.com/v4/letter/s/58956e/32.png) [@short\_cirkuit](https://forums.chaos.com/u/short_cirkuit)\
**Post date:** [March 28, 2023, 9:55pm UTC](https://forums.chaos.com/t/does-anyone-elses-3ds-max-hang-after-closing-it/155646/1 "2023-03-28T21:55:16Z")

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Hi all

ive noticed over the last few months, 3DS max hangs and freezes when i try and close it down. It also happens sometimes when i press File\>New. this also happens on a new machine in which i installed it on - just wondering if this was happening to anyone else?

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**Author:** ![aaouviz](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@aaouviz](https://forums.chaos.com/u/aaouviz)\
**Post date:** [March 29, 2023, 1:32am UTC](https://forums.chaos.com/t/does-anyone-elses-3ds-max-hang-after-closing-it/155646/2 "2023-03-29T01:32:08Z")

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Yep. I sometimes wait 10+ minutes for max to close… it’s worse on some scenes than others, but no pattern or reason found yet

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**Author:** ![short\_cirkuit](https://avatars.discourse-cdn.com/v4/letter/s/58956e/32.png) [@short\_cirkuit](https://forums.chaos.com/u/short_cirkuit)\
**Post date:** [March 29, 2023, 4:36am UTC](https://forums.chaos.com/t/does-anyone-elses-3ds-max-hang-after-closing-it/155646/3 "2023-03-29T04:36:01Z")

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strange - its been happening since this years updates more so.

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**Author:** ![romullus](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/romullus/32/271095_2.png) [@romullus](https://forums.chaos.com/u/romullus)\
**Post date:** [March 29, 2023, 8:12am UTC](https://forums.chaos.com/t/does-anyone-elses-3ds-max-hang-after-closing-it/155646/4 "2023-03-29T08:12:27Z")

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Can’t you roll back to previous update?. I’m on Max 2023.2.2 - no freezes on closing here.

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**Author:** ![Juraj\_Talcik](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@Juraj\_Talcik](https://forums.chaos.com/u/Juraj_Talcik)\
**Post date:** [March 29, 2023, 8:36am UTC](https://forums.chaos.com/t/does-anyone-elses-3ds-max-hang-after-closing-it/155646/5 "2023-03-29T08:36:34Z")

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Yes, noticed this too, sometimes pretty brutal 5 minutes easily on heavy scene. My workstation is 2023.1 (can’t update because I need the features to be exactly in this rev).

I haven’t updated 3dsMax, I only keep updating Corona, and I would say it’s Corona as well but I don’t have time to investigate.

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**Author:** ![Darawork](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/darawork/32/271963_2.png) [@Darawork](https://forums.chaos.com/u/Darawork)\
**Post date:** [March 29, 2023, 6:50pm UTC](https://forums.chaos.com/t/does-anyone-elses-3ds-max-hang-after-closing-it/155646/6 "2023-03-29T18:50:40Z")

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Hi,

Slow closing times are usually one of two things:

AMD cpu in your PC, when saving out before closing (Known problem, they are currently looking for a solution)  
Or, Your scene is esponentially filling with hidden NoteTracks (also a known problem, yet to find a solution).

With the former, AMD problem, there is nothing you can do.  
But with the latter, you can run some maxscript to clear out the NoteTracks:

> **[Remove NoteTracks from 3Ds Max Scenes](https://www.punch.digital/remove-notetracks-from-3ds-max-scenes)**
>
> Recently, I have been struggling with some weird issues with 3Ds Max, mainly some stupidly long load and save times on very small files. Even if I merged

NoteTracks are these little things: [Help](https://help.autodesk.com/view/3DSMAX/2017/ENU/?guid=GUID-D5B747EE-9E47-4D36-80C5-A6481D7F6C07)

They come in when merging xRefs into Max Scenes, and a few other ways.  
But they tend to fill up some peoples scenes, ADSK are yet to find out properly why.  
Sometimes there’s millions of them. They can hyperinflate your scene too, in to the GBs in size.

Hopefully this helps.  
Regards,

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**Author:** ![Juraj\_Talcik](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@Juraj\_Talcik](https://forums.chaos.com/u/Juraj_Talcik)\
**Post date:** [March 30, 2023, 10:35am UTC](https://forums.chaos.com/t/does-anyone-elses-3ds-max-hang-after-closing-it/155646/7 "2023-03-30T10:35:35Z")

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I doubt it’s just that. First, it happens in same way on my Threadrippers, Xeons, Xeons-W and Intel-HX laptops.  
Second, I have clear note-tracks as part of my start-up scripts, I haven’t had them in years.

The slow-down for me started happening in past 6 months +/- I would say, or even later, since Winter?

Either Corona build, Licence server, or Windows 11 update crap again.

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**Author:** ![short\_cirkuit](https://avatars.discourse-cdn.com/v4/letter/s/58956e/32.png) [@short\_cirkuit](https://forums.chaos.com/u/short_cirkuit)\
**Post date:** [March 30, 2023, 10:08pm UTC](https://forums.chaos.com/t/does-anyone-elses-3ds-max-hang-after-closing-it/155646/8 "2023-03-30T22:08:23Z")

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I agree, its only been the last 6 months. You can probably rule out windows 11 as i am on 10.

> [@Juraj](#):
>
> I doubt it’s just that. First, it happens in same way on my Threadrippers, Xeons, Xeons-W and Intel-HX laptops.  
> Second, I have clear note-tracks as part of my start-up scripts, I haven’t had them in years.
> 
> The slow-down for me started happening in past 6 months +/- I would say, or even later, since Winter?
> 
> Either Corona build, Licence server, or Windows 11 update crap again.

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<div class="post-metadata">

**Author:** ![aaouviz](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@aaouviz](https://forums.chaos.com/u/aaouviz)\
**Post date:** [March 31, 2023, 4:37am UTC](https://forums.chaos.com/t/does-anyone-elses-3ds-max-hang-after-closing-it/155646/9 "2023-03-31T04:37:11Z")

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This is all very interesting. I’ll investigate more based on this info.

In my case it started when I updated to 2023.2

I’m on threadripper, but not sure if it happens on my Intel PC.

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**Author:** ![Juraj\_Talcik](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@Juraj\_Talcik](https://forums.chaos.com/u/Juraj_Talcik)\
**Post date:** [March 31, 2023, 6:48am UTC](https://forums.chaos.com/t/does-anyone-elses-3ds-max-hang-after-closing-it/155646/10 "2023-03-31T06:48:46Z")

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I might try to convert some big scene that hangs into Vray with VrayBitmaps or something else to see if same happens.
