Dongle wiped

Hi there,
We had a dongle reprogrammed and now the dongle is wiped, it is supposed to have 9 additional licenses added to the one existing on the dongle but now it’s blanked, I got some great help on how to view the licenses through a web browser but I followed the instructions (Double click on the WIBU file..) and the dongle is now blank. Emailed Chaos already but have no reply so was hoping i did something wrong and can fix it … :frowning:
     Cheers
Mike Kennedy

Someone should be looking into this shortly.

Best regards,
Vlado

hi Vlado
You can contact me via email at
mkennedy(At)futurebrand.com
or by phone at
1-416-642-7955
Cheers
Mike Kennedy

We have 9 licenses now on the dongle, but the one that was originally on the dongle was removed, should be 10 total, I email Tiana but in case she does not see my email could you mention it to her?
Cheers
Mike K

Yep, no problem. Let me know if there is anything else I can help you with.

Best regards,
Vlado

should change the signature to 10 heads…

Thanks Vlado,
Your help is appreciated!
We never get service like this from other vendors.
Cheers
Mike Kennedy

:slight_smile: da Elf…i could only wish…

Hi Vlado,
I PM’ed you.
Cheers
Mike Kennedy