DR Clients keep crashing after a Job

V-Ray V-Ray for Cinema 4D Issues
1

The title says it all. Some clients close after a finished render job, sometimes between frames. Not all and always different clients.
Transfer Assets is switched off. But a client will only give an error message if an asset is missing and not crash directly, right?​

2

​Hello @Doger

Would it be possible to provide the DR logs from the client machines to take a look? You can send it here or by Submitting a request to our system: https://support.chaos.com/hc/en-us/requests/new​

Also, does it happen with every job or a specific one?

Please, give us more information about your rendering process, machine specs, Cinema 4D versions, V-Ray builds.

3

@viktor_angelov
Where can i find these logs?

It happens with every job now and then.

4

Hi @Doger

The correct directory for locating the logs from the render nodes should be C:\Users\USERNAME\AppData\Local\Temp or simply enter %temp% in the file explorer.

Also, would it be possible to send over the scene as well so we can investigate it on our machines? Please, make sure to include all the textures, assets and HDRIs that are needed.

5

@Doger Improvements in the matter were made lately and the implementations are in the latest Stable Builds. Please, install it and see if the issue disappears: Chaos

Please, test it and let us know if the issue disappears.​