educator license problems

Hello, I am a professor at a university, they currently activated my Enscape educator license, but I bought a new machine and I want to activate the license on my new computer, on the previous one I already uninstalled the programs, but it won’t let me activate my license on the new one. computer. How can I activate it on the new computer.

Hi @Gabyvb , welcome to our Forum.

Your license should be reset now. Please try to activate Enscape once more at this point.

In case you require a further license reset in the future keep in mind that you can ideally also reach out to our dedicated support team as detailed here.