Enscape was working before just fine but after upgrading it to windows 11 I started getting this error messagw as per the attachment´s pictures.
Tried to downgrade enscape to 3.4 85781 but also did not work.
Had to downgrade it to 3.3.2 + 82281 which is working fine.
Please any suggestions ?
Also tried to send feeback error with error logs to support through enscape however unfortunately it is not being sent.
Kind Regards,
Ricardo
Hi @roliver
Could you try sending us the feedback once more via the feedback button as seen in our article here.
If that is still not possible, could you please manually send us the necessary log files, you’ll find them here:
Enscape main plugin log files:
C:\Users%USERNAME%\AppData\Roaming\Enscape\Data\Logs
Revit plugin log files:
C:\Users%USERNAME%\AppData\Local\Temp\Enscape\Logs\EnscapeRevitPlugin
SketchUp plugin log files:
C:\Users%USERNAME%\AppData\Local\Temp\Enscape\Logs\EnscapeSketchupPlugin
Rhino plugin log files:
C:\Users%USERNAME%\AppData\Local\Temp\Enscape\Logs\EnscapeRhinoPlugin
ArchiCAD plugin log files:
C:\Users%USERNAME%\AppData\Local\Temp\Enscape\Logs\EnscapeArchiCADPlugin
VectorWorks plugin log files:
C:\Users%USERNAME%\AppData\Local\Temp\Enscape\Logs\EnscapeVectorworksPlugin
You can just place all the files that are contained in these folders into a .zip file and send these to us at
Please also add my name in the description and a link to this thread in the message for context.
