Hi Support,
Unfortunately, im having issues with Chaos account on Mac. After few reinstallations and delating cache files etc problem is still there. Im somehow logged in during instalation and i can use my Enscape license and export images. The problem is when i want to use new ki options etc and moves me to another window where button is grey out and i cant log in. Please help me. Chaos license server i from the provided link on the forum but the software its from 2023 and shows not compatible with the new system. I forced instaled but issue is there still. Please help me find the solution as i would like to test new features. Thanks for any help !
Hi @jankozerski , in this case you can also try the following in order to get the license server running properly:
If the Ai enhancer does not become available for use thereafter please also notify our support team via the help center as they are currently looking in this behavior specifically on Mac machines.
Thanks a lot in advance.
Hi Demian,
Thanks for the quick reaction! I followed exactly steps from this Post you linked before already. Problem is on mac that this server software is not fully supported for Samoa 14.6. I can use and export images but new options doesnt work. Its strange. I submitted the issue on chaos via the help center as you suggested.
Thanks!
Hi Jankozerski,
i have the same issue as you described since downloading the latest Enscape version.
Can you please share the solution of the problem with me when it is solved?
Thanks in advance
Hi Demian,
I have exactly the same problem as jankozerski on my macbook pro m3 max, and can’t also take advantage of the new AI functionality.
I also had contact with Chaos support (273504) but got no answer on my last message from two days ago.
I hope that there will soon be a fix for this issue.
Best Regards,
Ronald
