I recently updated to Enscape 4.0, most of the models that we have developed for use in enscape crash when Enscape loads and during the (Exporting Geometry) load prompt Enscape suddenly crashes. If i create a new sketchup file and copy and paste each element, Enscape functions fine, but if i try to load the model, with all of the geometry in it, it crashes on the Exporting Geometry load prompt.
I am reverting back to an old build of enscape, but would like to find a solution to this issue in the meantime.
Thanks!
I have been suffering from the same problem for a month now! Could not use my Enscape or get benefits from my subscription. Enscape keeps crashing during the “Exporting geometry” load. Did you find a solution? Enscape support team couldn’t figure out any solution to my problem for a month now!
I had to uninstall enscape completely and reinstall the previous working version.
I have not been brave enough to try the latest patch and see if the problem has been fixed because we have several deadlines we are working on.
Same problem here with Rhino 8 and Enscape 4.1
hey @seysearles , have you encountered this problem with the latest released preview, preview 4 for Enscape 4.1? If not, you can download and try it here: https://enscape3d.com/preview/
If yes, can you please make sure to send us a support case so we can analyse the issue on your particular example?
Here’s a description how to do that: https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button-win-rhino/
Thank you!
I am using 4.1. I fixed this by changing all my materials to Enscape materials but it’s not very convenient to have to do that.
Fo anyone who still has this issue, downgrade Enscape to 3.56 and use Rhino 7 to make sure it doesn’t crash.
Hi @wileyhk2001 , if you experience(d) this crashing with our latest version of Enscape 4.1 please feel free to still send in a support report including log files as detailed herewhenever you get the chance. This way we can analyze the exact cause here further perhaps based on your project as well and whether it’s related to the other crashes detailed here. Thank you in advance in any case.