Specs : Sketchup 2021, Enscape 3.4.2 + 89611 Intel core i7, RTX 4050, Windows 11 home.
so whenever I open Enscape it loads till 5% and crashes.
i tried disabling the on board intel UHD card and it works that way. But affects the system performace highly, cant change brightness, refresh rate is locked at 40hz (normally 145hz)
Please fix I have work to do
Hey @disha_renghe , welcome to the forum!
As a first step I recommend updating to the latest version compatible with your SketchUp version - in your case Enscape 3.5.6 should work with SketchUp 2021: https://enscape3d.com/version-history/
Also, please make sure your graphics card drivers are up to date.
If that doesn’t fix the issue, please send us a support ticket, as described here: https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button-win-sketchup/