We got a new PC at the office, see the link for specs.
https://www.bestbuy.com/site/cyberpowerpc-gamer-supreme-gaming-desktop-intel-core-ultra-9-285k-64gb-memory-nvidia-geforce-rtx-5070-ti-16gb-2tb-pcie-4-ssd-black/6617079.p?skuId=6617079&src=SFMC&vehicle=email&jobid=1412771&commcode=NES_OrderConfirmation&eut=111875624ref=E10C18R004_OrderConfirmationloc=BODY
When using a number of different headsets, Enscape crashes when we try to use VR. There isn’t anything wrong with the headsets themselves, as they’ve worked fine before this latest update and on previous computers. We are wondering if anybody else is having this issue and what steps we can take to resolve it.
Thanks
Hi @Rickyjlife , in this case as I cannot find any recent reports submitted from your machine, please kindly submit us a dedicated support report including log files (as detailed here) so that we can investigate the exact cause behind these crashes. Feel free to also let me know once submitted and thanks a lot in advance for your cooperation.