I am having a problem when I try to open Enscape. It will open when I first get into the Revit file, but if I try to keep it open while I am working in the file, it crashes and wants me to send an error report. If I try to open it after that, it freezes at 5% and then won’t open. Then I have to completely close and reopen Revit to use it at all.
Very frustrating, I would appreciate some help so much as I have a deadline due very soon!
@lakefitts , welcome to our Forum - Right away please check if your machine meets our system requirements. If it does, then you can also simply submit a feedback report alongside: https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button-win-revit/
Our technical support team will be able to have a look into your logs and machine information, to then get back to you again as soon as possible with a solution or explanation to your issue.