Enscape Custom Asset does not accept some textures

Hi I am trying to create a custom asset but Enscape does not assign it

I know image fade needs to be 100 I just change it to show you that the grouping in the fbx is right


FBX file is right

Hi @Javad_Hamidi , thanks a lot for the report - can you kindly provide me with any of the textures (or ideally the .fbx file alongside) which do not seem to display the correct results? You could upload the files to wetransfer.com for example and share the link here afterward. Please also make sure you’re using our latest release or latest preview. If you have also not yet tried the preview, and if you have the time, please give that a shoot as well for troubleshooting purposes.

Thanks a lot in advance.

I understood the problem it was for scaling

but another problem that I have is my 3ds max file is scaled property but when I import it in Enscape custom assets it will be huge

The bed is sth like 1.8 meters but it will be 80 m I don’t what is the exact problem

The problem is when we optimize native files this problem occurs but if we would not do that everything will be fine