Enscape for Mac - Older Version Request | Sketch Up is crashing

Enscape Requests, Issues, Discussions Enscape :: Issues
1

Hi,

I recently downloaded Enscape for Sketch up (v 4.0.2.11).

I use MacBook Pro (16-inch, 2021) with macOS Monterey v 12.0.1 & Sketch Up 23.1.341. Since installing Enscape crushes each time almost immediately after pressing Start Enscape button. The window with the logo appears for a second. I contacted the support twice, but I have not received the answer yet.

I am thinking to try an older Sketch Up version to test it. Please let me know how can I download the older versions for Mac (I am seeing only older versions for Windows on your website)

Looking forward to hearing back from you, thank you!

2

Hi @Maria_Fechner , welcome to our Forum.

At this point you have likely already seen that we have replied back via the existing support case of yours - Please kindly provide a dedicated reply (via e-mail) to both open questions (by James) so that we can continue troubleshooting this further.

Thanks a lot in advance for your cooperation here.