Enscape Free trial auto renewal

Hi, i recieved an email yesterday saying that my free trial had one day left and so i clicked the link and it came up with no active subscriptions. i then recieved an email today saying thankyou for your purchase.

I am a broke uni student and this payment would put me severely in debt and i am in no way capable of paying for this and since it said that there were no active subscriptions i thought i was in the clear. PLEASE HELP ME!!! i really cant afford this

Hi @HaydenP , and welcome to our Forum.

Please simply reach out directly to our licensing/support team as detailed here, briefly describe your situation (or include a link to this post of yours), and we’ll assist you further from there.

Thanks a lot in advance, you’ll hear back from us soon thereafter.