Enscape is crushing everytime I start it on Sketchup (Free Trial)

Hello,

I downloaded the Free Trial for Enscape to try it up, however everytime I try to open it, it crashes, giving me this error message: Enscape.RendererHost se cerró inesperadamente

(Enscape.RendererHost closed unexpectedly

Can someone help me?

Here are the details:

4 libEnscape.Renderer.dylib 0x2c22aca24 ConsoleCommand::ConsoleCommand(Console&, CVarRegistry&, std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > const&, bool, bool, std::__1::shared_ptrenscape::Event) + 1004

5 libEnscape.Renderer.dylib 0x2c26e6904 enscape::renderer::rl::RenderWindow::enqueueConsoleCommand(std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > const&, std::__1::shared_ptrenscape::Event, CommandHandler::QueueType) const + 116

6 libEnscape.Renderer.dylib 0x2c239b880 Enscape_ExecuteConsoleCommand + 708

7 ??? 0x110c95e44 ???

8 ??? 0x107602208 ???

9 ??? 0x107c1cb18 ???

10 ??? 0x105972204 ???

11 ??? 0x110be95dc ???

12 ??? 0x105801a68 ???

13 ??? 0x1075f95dc ???

14 ??? 0x1075f8db8 ???

15 ??? 0x10592281c ???

16 ??? 0x110b8e30c ???

17 ??? 0x10f72336c ???

18 ??? 0x110b8e114 ???

19 ??? 0x110b8df70 ???

20 ??? 0x106742848 ???

21 ??? 0x11056c79c ???

22 ??? 0x11056c2f4 ???

23 ??? 0x11033b1f8 ???

24 ??? 0x11056d8b0 ???

25 ??? 0x10ed5af30 ???

26 libAvaloniaNative.dylib 0x155763f98 __26-[Signaler createObserver]_block_invoke + 124

27 CoreFoundation 0x18f203e4c CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION + 36

28 CoreFoundation 0x18f203c98 __CFRunLoopDoObservers + 572

29 CoreFoundation 0x18f2034c8 __CFRunLoopRun + 1524

30 CoreFoundation 0x18f202734 CFRunLoopRunSpecific + 600

31 HIToolbox 0x197d9af68 RunCurrentEventLoopInMode + 292

32 HIToolbox 0x197d9acdc ReceiveNextEventCommon + 552

33 HIToolbox 0x197d9aa9c _BlockUntilNextEventMatchingListInModeWithFilter + 72

34 AppKit 0x191d59000 _DPSNextEvent + 844

35 AppKit 0x191d578a4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1332

36 AppKit 0x191d499b4 -[NSApplication run] + 596

37 libAvaloniaNative.dylib 0x155764944 PlatformThreadingInterface::RunLoop(IAvnLoopCancellation*) + 564

38 ??? 0x10ed5b91c ???

39 ??? 0x10ed3f12c ???

40 ??? 0x106741358 ???

41 ??? 0x10673e89c ???

42 ??? 0x10673ec20 ???

43 ??? 0x10647b30c ???

44 ??? 0x1058fb264 ???

45 ??? 0x105926ae8 ???

46 libcoreclr.dylib 0x103a7b5c4 CallDescrWorkerInternal + 132

47 libcoreclr.dylib 0x1038f6950 MethodDescCallSite::CallTargetWorker(unsigned long long const*, unsigned long long*, int) + 856

48 libcoreclr.dylib 0x1037f9794 RunMain(MethodDesc*, short, int*, PtrArray**) + 632

49 libcoreclr.dylib 0x1037f9ae0 Assembly::ExecuteMainMethod(PtrArray**, int) + 260

50 libcoreclr.dylib 0x10382200c CorHost2::ExecuteAssembly(unsigned int, char16_t const*, int, char16_t const**, unsigned int*) + 732

51 libcoreclr.dylib 0x1037e6de8 coreclr_execute_assembly + 204

52 libhostpolicy.dylib 0x103121b10 run_app_for_context(hostpolicy_context_t const&, int, char const**) + 1052

53 libhostpolicy.dylib 0x10312290c corehost_main + 320

54 libhostfxr.dylib 0x10304e884 fx_muxer_t::handle_exec_host_command(std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > const&, host_startup_info_t const&, std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > const&, std::__1::unordered_map<known_options, std::__1::vector<std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator >, std::__1::allocator<std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > > >, known_options_hash, std::__1::equal_to<known_options>, std::__1::allocator<std::__1::pair<known_options const, std::__1::vector<std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator >, std::__1::allocator<std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator > > > > > > const&, int, char const**, int, host_mode_t, bool, char*, int, int*) + 1172

55 libhostfxr.dylib 0x10304db04 fx_muxer_t::execute(std::__1::basic_string<char, std::__1::char_traits, std::__1::allocator >, int, char const**, host_startup_info_t const&, char*, int, int*) + 860

56 libhostfxr.dylib 0x10304a6a8 hostfxr_main_startupinfo + 128

57 Enscape.RendererHost 0x102d9152c exe_start(int, char const**) + 1516

58 Enscape.RendererHost 0x102d91740 main + 184

59 dyld 0x102f310f4 start + 520

Thread 1:

0 libsystem_kernel.dylib 0x18f0fd954 mach_msg_trap + 8

1 libsystem_kernel.dylib 0x18f0fdd00 mach_msg + 76

2 libcoreclr.dylib 0x1037e4b80 MachMessage::Receive(unsigned int) + 80

3 libcoreclr.dylib 0x1037e3ed8 SEHExceptionThread(void*) + 156

4 libsystem_pthread.dylib 0x18f139240 _pthread_start + 148

5 libsystem_pthread.dylib 0x18f134024 thread_start + 8

Thread 2:: .NET SynchManager

0 libsystem_kernel.dylib 0x18f1038cc kevent + 8

1 libcoreclr.dylib 0x1037d8d94 CorUnix::CPalSynchronizationManager::ReadBytesFromProcessPipe(int, unsigned char*, int) + 396

2 libcoreclr.dylib 0x1037d84f0 CorUnix::CPalSynchronizationManager::WorkerThread(void*) + 164

3 libcoreclr.dylib 0x1037e1a80 CorUnix::CPalThread::ThreadEntry(void*) + 380

4 libsystem_pthread.dylib 0x18f139240 _pthread_start + 148

5 libsystem_pthread.dylib 0x18f134024 thread_start + 8

Thread 3:: .NET EventPipe

0 libsystem_kernel.dylib 0x18f105ad0 poll + 8

1 libcoreclr.dylib 0x103addc94 ds_ipc_poll(_DiagnosticsIpcPollHandle*, unsigned long, unsigned int, void ()(char const, unsigned int)) + 184

2 libcoreclr.dylib 0x103b9037c ds_ipc_stream_factory_get_next_available_stream(void ()(char const, unsigned int)) + 592

3 libcoreclr.dylib 0x103b8e150 server_thread(void*) + 372

4 libcoreclr.dylib 0x1037e1a80 CorUnix::CPalThread::ThreadEntry(void*) + 380

5 libsystem_pthread.dylib 0x18f139240 _pthread_start + 148

6 libsystem_pthread.dylib 0x18f134024 thread_start + 8

Thread 4:: .NET DebugPipe

0 libsystem_kernel.dylib 0x18f0fe3d4 __open + 8

1 libsystem_kernel.dylib 0x18f1086f0 open + 64

2 libcoreclr.dylib 0x103adeb90 TwoWayPipe::WaitForConnection() + 40

3 libcoreclr.dylib 0x103ad8ad4 DbgTransportSession::TransportWorker() + 228

4 libcoreclr.dylib 0x103ad7b04 DbgTransportSession::TransportWorkerStatic(void*) + 40

5 libcoreclr.dylib 0x1037e1a80 CorUnix::CPalThread::ThreadEntry(void*) + 380

6 libsystem_pthread.dylib 0x18f139240 _pthread_start + 148

7 libsystem_pthread.dylib 0x18f134024 thread_start + 8

Hi @tre.trs and welcome to our Forum.

Just in case you haven’t seen already, one of our support members has already reached back out to you last Thursday after you’ve submitted this via a dedicated case as well. You can feel free to reply back via the corresponding case if the proposed steps do not make any difference here.