enscape license

hello,

please help me. i just purchased the year subscription of enscape and it wont work. it asks to sign in, when i click sign in it opens a web page saying im signed in but it still wont move past the sign in page

Hi @raphandmatt and welcome to our Forum.

In case of licensing issues like in this case here please kindly reach out to the dedicated support team (if you haven’t already) via the help center or by making use of the support button: How do I contact Support? - News & FAQ - Enscape Community Forum

Once we have received your report this way we will get back to you very soon thereafter with further assistance. Thank you for your cooperation as well.