Enscape Not Loading

Hi there

Hope someone can assist please. I am using Sketchup & Enscape. My Enscape will not load. It crashed when trying to save a view (in Enscape). I then uploaded the latest graphics card driver and also the latest Enscape upgrade. However this has not helped. Enscape just refuses to load. It remains stuck on the landing page & hangs. I have also tried different Sketchup files, but I have the same error.

Any ideas please?

Thank you

Nick

Hi @NickH_1

In such cases, please send in feedback report including the log files via the Enscape Feedback Button so we get more information.

Please add a link to this thread in the description so we can update it here as well.

Thanks Rick. Carl helped me out

The issue was a conflict with essentially outdated drivers

I uploaded the latest drivers & Enscape - all good now

:slight_smile: :thumbup:

Had same problem here since yesterday and updating to latest drivers fixed it.