Hey All / Chaos Team.
Incredibly disappointed with Chaos Team Service.
nearly 3 weeks ago, on the 3rd of June I purchased a student subscription for Enscape on my Mac. As the software failed to function as intended, within an hour of purchasing I filed for a refund within Chaos’s 14 day refund policy.
Two days later, on the 5th of June, my refund was approved by the Chaos team. However over two weeks later, well exceeding their maximum 10 day timeframe for refunds, the funds have NOT been returned to me as of yet.
I have made several attempts to reach out and contact the chaos team, via their support tickets, however no response what so ever.
Has anybody out their had a similar experience? Did you eventually receive your refund if ever? And if anybody from Chaos see’s this a response to my ticket would be greatly appreciated.
my ticket #494214