Enscape will not open - Rhino 7

Enscape Requests, Issues, Discussions Enscape :: Issues
1

Hallo

When I launch Enscape: it gives this message:

Error starting Enscape

Enscape exited unexpectedly. Please restart Archicad. We are sorry for the inconvenience. We are eager to fix the problem you’ve encountered, so please send us an error report. Your feedback includes the Enscape log files. This helps us to fix the problem sooner!

It this a bug ?

Thank you.

2

Hi @Sune , welcome to our Forum.

In this case please try re-installing Enscape for Mac version 4.0 using our latest installer which can always be found here. We’ve just released a dedicated hotfix very recently which should get rid of this error you encounter from the get go. If you still experience any problems thereafter please definitely submit a report as detailed here.

Thanks a lot in advance.

3

I’m using Window and the latest update was 28. marts 2024? and i just downloaded and installed it 8. april?

Thank you.

4

Hey @Sune

Sorry for the confusion there. Still, as Demian already said - please make sure to use the Support Button as detailed here here so we get the necessary data to analyze your particular issue. Thank you in advance!