Error 1053: The service did not respond to the start or control request in a timely fashion

Hey, I have a problem with the license server service not starting despite reinstalling. I will bullet point my steps for clarity;

- I wanted to convert my dongle to online licensing
- Logged on to online licensing portal
- Prompt saying to upgrade the license server
- Click on link and downloaded and installed file
- Installed but there was an error saying that service failed
- Tried to manually start the VRLService and received the error 1053: The service did not respond to the start or control request in a timely manner.
- Uninstalled VRLService completely with registry cleaner along with installation directory files
- Rebooted machine and Reinstalled again
- Same error occurs
- Wished I never attempted the upgrade as now I’m offline this evening (big sad face)

Hope you can help. Thanks

Just to add I never got around to transferring the dongle to online licensing… I didn’t see the option either in the portal so I guess my dongle isn’t eligible for it?

Good evening,

I have attempted this, the system path has been entered correctly, uninstalled the service, reinstalled again and the same error occurs. Also rebooted in between just to be sure

Hope you can advise.

Regards

It’s best to write us at support@chaosgroup.com about this, probably it’s something specific to your system.