Hello. I want to reinstall chaos player but I’m getting an error message before the installer begins to copy files. Maybe is due to a bad uninstall but I don’t know what I should do to make it work.
This is the error the setup program gives me:
Hi there,
Is this on Windows?
Yes, windows 11.
It sounds like a known bug. You can try deleting the “chaos player” folder from the windows registry (windows start > type “regedit” > look for “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Chaos Player” and delete the “Chaos Player” folder).
Then installing again should work fine.
Apologies for the inconvenience, it’s a known issue in the installer that hasn’t been resolved yet.
That worked!! Thanks!
Excellent. I know it’s not ideal, I apologize again for the inconvenience.
We’ll have to track this one down and fix it sooner rather than later.