Hey guys,
I’m kind of embarassed, i’ve this message error on my deskop company computer and only there.
It came after i updated to 2.5.3. so i tried to downgrade the version till the first with asset but still the same issue.
And only have this on Revit 2019, everything works properly on 2020…
Do you have any tips to fix this ?
Thanks !
Hey @mmanisetp , thanks a lot for your report!
Could you, first of, kindly re-install Enscape completely? Afterward, in case this doesn’t help, please be so very kind as to also submit a feedback report as described here. The included log files could very well give us further information as to why you’re experiencing this. Please also include your forum name in the submission form. 
Thank you in advance!
Hey @mmanisetp , thank you very much for your patience.
The issue seems to lie within Revit. Please be so very kind as to try the fixes described here:
I feel sorry about this thread, i watched my ticket only.
So i tried every steps in your previous link but even the uninstall does not work ?(
@mmanisetp , I am sorry to hear about - could you furthermore please install our latest release, Enscape 2.6, to see if that may help?
I also tried, but still the same.
Helpers from Autodesk currently tell me it’s maybe about limited access to assets.
Can you tell me in which folder is located assets ? i’ll try to add all of them in a model manually afterwhat i’ll using enscape.
