Hi @ateliersun , whenever you experience an issue with Enscape not starting (or crashing) like in this case please directly forward us a support report (or via the help center should the support button ever not work) as mentioned in the error prompt and as further detailed here: How do I contact Support? - News & FAQ - Enscape Community Forum
The provided log files, machine information, crash dumps and so forth will then help us with further troubleshooting the exact cause behind this after said report has been sent in.
That is of course just in case you haven’t already done so. Thanks a lot in advance.