Exceeded number of seats

Hey everyone!

I only have one computer and my Enscape was working fine until I updated to the new software. Now I am getting a message saying “…I’ve exceeded my number of seats.” Can Enscape reset this for me? I have a deadline to hit tonight :slight_smile: ^^ ;(

Thanks

Hi @DavidFractalDesigns

I’m sorry to hear you had a deadline.

Unfortunately we don’t work on the weekend.

I have reset your license however.

Thank you i am back up and running

Just to make sure you know, the next time you can also simultaneously contact , to usually receive even quicker support especially if it’s an urgent case.