Existing camera views all black

Hi

Just downloaded and installed latest version. Opened up ok but existing cameras just show black screen. Creating new view seems to work but I don’t want to have to re-create all views as I have quite a few. Any ideas.?

Harry

@HarryMonaghan , welcome to our Forum, I’m very sorry to hear about that. This should of course not happen so if there is a chance, could you perhaps share the project with me that includes the views? I will then share an upload link with you through which you can safely and confidentially upload the files. If that is impossible, please briefly share a screen recording of this problem. Using a smartphone is fine, just so we can also see the steps you’re taking etc.

Also, kindly send us a Feedback report with your log files too. Please also include a link to this thread in the form before sending it.

Could it be a phasing issue (where existing is blocking camera view). Or massing is turned on?

Hi

Sorry cannot share the file. Last Friday after install of 3.1 all was fine. Now all existing views black as said apart from small image that cannot be zoomed into. This appears in all existing ‘black views’. See enscape 1 attached. With new view all is good. See enscape 2 attached

Regards

Harry


What happens if you duplicate the existing Revit view? Does it render?

Has a view template been applied to your Revit views that could be causing visibility and other settings issues?

Create new views and a number of things happen:

black screen - increase moonlighting to max and get an ok night scene - despite Revit being mid-day

black background with white silhouette building

Fuzzy image with sun in wrong direction - in Revit from North in Enscape from West - note attached

No pre-set templates used

have not had issues until this upgrade to 3.1 - wasting so much time

Can I change the lighting/sun angle in Enscape like with Artlantis?

Will revert to earlier version until this is resolved

Harry

If you create a view and Revit from Enscape it should save the camera angle and the time of day from the Enscape view to the Revit view. Does this happen?